Privacy policy

Privacy Policy

This Privacy Policy describes how Paletrace (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from paletrace.com

Personal Information We Collect
When you visit our site, we may collect certain information about your device, including your web browser, IP address, time zone, and how you interact with our site.

When you make a purchase or attempt to make a purchase, we may collect personal information including your name, billing address, shipping address, payment details, email address, phone number, and any personalization details you provide for your order.

How We Use Your Personal Information
We use your personal information to:
- Process and fulfill your orders
- Personalize your custom products
- Communicate with you about your order
- Provide customer support
- Improve our website, products, and services
- Prevent fraud and protect our business

Sharing Your Personal Information
We may share your personal information with trusted third-party service providers to help us operate our business, such as payment processors, shipping carriers, website hosting providers, and analytics tools.

We may also share your information if required by law or to protect our rights.

Behavioral Advertising
We may use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Your Rights
Depending on your location, you may have rights regarding the personal information we hold about you, including the right to access, correct, or delete your personal information.

Data Retention
We keep your personal information for our records unless and until you ask us to erase it, where applicable by law.

Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and support marketing efforts.

Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact
For more information about our privacy practices, or if you have questions, please contact us at support@paletrace.com